The travel desk built for your agency.
Run every client's trips from one desk: bookings from anywhere in one register, itineraries from your own domain, and disruptions that reach your queue before your client calls.
Less chasing, fewer spreadsheets, happier clients
An account for every client
Corporate clients and sub-agencies each get an account, with their own travellers, cost centres, required booking fields and settlement terms.
Your own forwarding address
Forward airline and supplier confirmations to your agency's private address. Each is filed with its booking when the reference is found, and anything unmatched waits in your inbox.
Bookings read for you
Paste a GDS screen or upload an e-ticket and TripDesk365 reads the flights, travellers and tickets into a draft. A person on your team checks it and creates the booking.
Itineraries from your agency
Itinerary emails, print, calendar files and a private trip link carry your agency, not ours, on your own domain.
The fields each client needs
Ask for a client's cost centre, project code or PO number on its bookings, and hand them to its finance team in the export.
Disruptions in your queue
A cancellation or major delay opens a work item for your ops team, tells the traveller and the agent, and drafts the rebooking email.
Your margins stay yours
Commission, markups and net fares are shown to your commercial staff only. Corporate clients and travellers are never sent them.
Slack, Teams and your systems
Booking and disruption events to Slack or Teams, a /tripdesk lookup command in Slack, signed webhooks, and a read-only API.
Your domain, your brand
Run TripDesk365 at an address of your own. Your clients sign in to your agency, and every link they receive is yours.
One free month, for both of you
Every agency on TripDesk365 has a referral code. When an agency you refer has been live for 30 days with 10 bookings ticketed, you each get a month free, taken off your next invoice.
How each part works
Back office
Client accounts and settlement terms, the ARC calendar and void deadline in US Eastern time, and the money records kept on sales ticketed in TripDesk365.
Booking import
Paste a GDS screen, upload an e-ticket or forward an email, and a person checks what was read before the booking is created.
Integrations
Events to Slack, Teams or a signed webhook, a /tripdesk command in Slack, and a read-only API with scoped keys.
See it with your agency's own trips
Send us a few recent confirmations before the call and we will show you them in TripDesk365's register and itinerary views.